Shin-pei Tsay’s experience converges on policy, data, design, and governance to bolster inclusive and sustainable cities. As Chief Research & Data Officer for the City of Boston, she develops civic innovation grounded in evidence — leading a 25-person team conducting research and analytics and building data products that improve city services while advancing initiatives from service delivery to public realm policy.

Prior to Boston, Shin-pei led global policy for cities at Uber, and held leadership roles at the Gehl Institute, TransitCenter, Carnegie Endowment for International Peace, Transportation Alternatives, and Project for Public Spaces. Throughout her career, she has authored reports, frameworks, and articles, and designed strategies, guidelines, and campaigns that center people and the civic sector in policy, design, and technology innovations — including an open data standard for public life developed with San Francisco, Copenhagen, and Seattle.

She has served on the Public Design Commission of New York City, the World Economic Forum’s Global Futures Council on the Future of Cities, and several non-profit boards. She is a 2025 LocalIT Leader of the Year.